The Outstanding Orders Management program is used to selectively release outstanding customer orders being held awaiting the arrival of stock. Release selection is by title and warehouse, but optional selection can be made of:
- Customer
- Delivery Number
- Document Type
- Customer Branch
- Run Number
- Sales Rep
- Carrier
- Region
- Customer Classification
- Maximum Release Quantity
Backordered titles can be automatically merged with recently placed orders. This facility has the tendency to supply stock readily, and reduce costs in delivery charges.
Once stock has become available, the release of customer backorders can be affected in one of four methods:
- A manual release, where each title is selected and individual customer quantities can be altered. The release quantity is entered in the Release field, which is shown for each backorder.
- By using the FIFO (Fist In First Out) function key, customer backorders are released according to their document dates. For the allocation of available stock, priority is given to those backorders which have been held on the system for the longest period of time.
- The available stock can be evenly distributed over a title’s backorders via the Even function key.
- On selection of the Proportional option, the system refers to the total available quantity and the total backorder quantity to calculate the ratio with which the stock quantity is to be distributed to the customer backorders.
Once released the backorders are held on the system until their conversion to order transactions is generated via the Outstanding Release/Update option.
