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Model master maintenance

The Model Masterfile stores product information necessary for the identification and classification of models.  The model number for both the external and External jobs must exist in this file.  Each model is identified by a user defined model number. Model numbers are used to distinguish models that are covered under service contracts or are allowed to be repaired as charged jobs. 

Models can be classified into different levels to summarise product details for analysis purposes.  Model levels are in a hierarchy format, with the broadest level being level 1 channelling down to level 6 which is the actual item. The hierarchy should match the Finished Goods Hierarchy if the Sales analysis reports are to be used. An example of a Model Hierarchy is given below.  This might be the item hierarchy for a particular television.

Model Level 1

Consumer Electronics

This is a very broad level which incorporates all electrical models

Model Level 2

Video/TV

This model level now divides the electrical goods into just videos and televisions.

Model Level 3

TV

This model level becomes more specific by splitting the previous level

into just televisions.

Model Level 4

Plasma

This model level determines the type of television.

Model Level 5

Large Screen

This model level the type of television, for example large, small, portable, non-portable.

Model Level 6

TVL800

This is the actual model number of the television.

Add a model definition

  1. In the menu, expand Other Modules > Warranty & Service > Maintenance > General Maintenance and double-click WS Model Master File Maintenance. WSM090 Work with Model Filter panel appears. 
  2. Click OK and the list of existing models display.
  3. Click Add. WSM010 Model master maintenance appears in add mode.
  4. Enter the Model number and click OK.
  5. Enter the following information for the model.
Field Description
Description A meaningful description of the model.  A maximum of 40 characters is permitted.
Extended description This is the extended description of the model used to further identify this model. A maximum of 40 characters is permitted.
Model level 1

Models can be classified into different levels to summarise product details for analysis purposes.  Model levels are in a hierarchy format with a broadest level being level 1 channelling down to level 6 that is the actual item.  This is the first model level which is a broad level.  For example when classifying a TV, this level could incorporate all electrical models. 

Model Level One codes are established in Control File TMSWS/MM-ML1.
Model level 2

This is the second model level which could divide the electrical goods into videos and televisions, for example. 

Model Level Two codes are established in Control File TMSWS/MM-ML2.
Model level 3

This is the third model level which could be more specific by splitting the videos and televisions into just televisions.

Model Level Three codes are established in Control File TMSWS/MM-ML3.
Model level 4

This is the fourth model level which now defines televisions further into for example groups like large, small, portable, non-portable. 

Model Level Four codes are established in Control File TMSWS/MM-ML4.
Model level 5

This is the fifth model level and could be the actual model group number of the TV.

Model Level Five codes are established in Control File TMSWS/MM-ML5.
  1. Click OK to confirm and the message Record addition – successfully completed will display.
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