Managing all the different facets of fulfilling a subscription can be a difficult task; from initially signing-up a subscriber, to delivering the product, to renewing the subscription; the process requires a great deal of time, organisation, detail and staff resources. IP1 Subscriptions Module eases the entire subscriptions process by providing you with a comprehensive marketing and sales tool as well as an automated order management system.

The Subscriptions Module automates the subscriptions process saving you time and staff resource while reducing the potential for processing errors, thereby improving efficiency. IP1 Subscriptions gives you access to in-depth and comprehensive reports to help you gain a better understanding of your subscribers and subscriptions and in this way better control of your subscriptions process. It provides you with useful features including deferred revenue (ensuring that financial reports depict a true indication of how revenue was generated throughout the subscription term).

Additional features include moratoriums, discounts and grace days. The Subscriptions Module also supports event based and time based subscriptions. Access to these features gives you greater control of your entire subscriptions process as they are specifically designed for the management of subscriptions.

Online subscription order records can have an additional contact, belonging to the admin type specified in TMSCRM/CR-ROLE control file, to be responsible in administering the subscription. This contact can be added when entering the subscription order and a warning message will display if the contact ID and email address are not entered. Captured contact details will be sent to the DPD (Digital Product Distributor) via the DPD interface. Whenever any of the online subscription details are changed the changes will be resent to the DPD. [Read more…]

Maintenance

Release/renewal

Subs reports