The following inquiries are available in Claims Control module.
| Inquiry | Overview |
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CLI015 Original document inquiry Menu – Base Modules > Distribution > Debtors & Claims > Claims > Entry. Prompt on Original Doc No on the Detail claim entry panel after entering the ISBN. |
This inquiry displays summary information of all invoices created for the particular customer/ISBN claim. |
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CLI050 Returned quantity inquiry Menu – Base Modules > Distribution > Debtors & Claims > Claims > Inquiries. |
This inquiry is designed to compare the authorized return quantity with the quantity actually received back in the warehouse, and highlight any discrepancies. |
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CLI090 Customer sales and returns inquiry Menu – Base Modules > Distribution > Debtors & Claims > Claims > Inquiry |
Displays the monthly sales and returns values recorded for a selected customer. |
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CLI100 Claim inquiry Menu – Base Modules > Distribution > Debtors & Claims > Claims > Inquiry |
This Inquiry is used to obtain claim details by using the claim reference number, customer number and customer claim number or the returns authorization number. |
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DSI120 Original transaction inquiry
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This inquiry displays original document for the selected transaction. Different functions and options on original document allows you to view different inquiries and order details. |
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DSI360 Item sales and returns by month inquiry 1 Menu – Base Modules > Distribution > Debtors & Claims > Claims > Inquiries. |
This returns inquiry shows an Item’s gross sales, returns and resulting net sales both in value and quantities. The figures are shown broken down over a twelve month period, starting from a specified month. The total returns percentage is calculated and shown. |
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DSI362 Item sales and returns by month inquiry 2 Menu – Base Modules > Distribution > Debtors & Claims > Claims > Inquiries. |
This returns inquiry shows an Item’s gross sales, returns and resulting net sales both in value and quantities. The figures are broken down on a month to date basis, last year’s month to date, year to date and last year’s year to date. The gross profit margin is calculated and shown. |
