These SOP documents are for various web operations utilizing Iptor IP1 Web Services and are intended as an implementation aid for IP1 clients and their web developers. It should be used in conjunction with IP1 consultant’s guidance. These documents outline:
- What happens on web site
- Interactions between the web site and IP1 Web Services
- What happens in the back end of IP1
| Web Services SOP | Description |
| Session management | Describes how a website should use and manage sessionId for interactions with IP1 web services. |
| Logging in & out (single account) | Process for a registered user to login, using the default customer account assigned to this user (contact) in IP1. |
| Logging in and out (multiple accounts) | Process for a registered user to log in & out, including identification and selection of relevant customer and/or author account to work with. |
| Product browsing and searching | Describes processes to browse or search for products on the web, and to then view product details including price & availability information. |
| Anonymous ordering process (B2C) | This process allows anonymous users to create orders on the web site. |
| Registered ordering process (B2C) | Describes a typical high level process for Business To Consumer (B2C) Registered Ordering Process utilizing IP1 Web Services. |
| Ordering process (B2C-anonymous then registered) | Describes a typical high level process for Business To Consumer (B2C) Registered Ordering Process with the assumption that the user commences as an anonymous user, but then elects to log in prior to checkout. |
| Registered ordering process (B2B) | Describes a typical high level process for Business To Business (B2B) Registered Ordering Proc |
| Establish order type | Describes approach for identifying Order Type to be used and to identify if the session is B2C or B2B. |
| Managing order settings and preferences | Describes different scenarios & processes for setting up order header settings & preferences utilizing IP1 Web Services. |
| Payment method selection | Describes the process for selecting different payment method utilizing IP1 Web Services. |
| Credit card processing | Describes the process for credit card processing for web orders or for B2B customer account payments. |
| Voucher processing | Describes the process for using vouchers to pay for web orders or for B2B customer account payments. |
| Changing order item details | Describes processes for changing or deleting order lines on an existing un-finalized shopping cart. |
| B2C vs B2B user comparison | Outlines the key differences between the different user (contact) types. |
| Create registered user (B2C) | Process for creating a public (B2C) user to register and create an IP1 account. |
| Create registered user (B2B) | Process for creating a registered B2B user. |
| Registered user changes | Process for a registered web user to modify their contact or account details in IP1. |
| Password recovery | Process for a registered web user to recover their password. |
