recoverPassword – allows the user to generate a new password that is sent to the registered user via email. If the email address exists on the IP1 contact record then IP1 will generate a new password and send a recovery email to the user’s email address notifying them of their new password, otherwise the appropriate error message(s) will be returned. Recover password behaves differently from all the other web services, it does not require a session but does have its own set up requirements.
Web sphere handles sending the email to the user with a reset password using the templates setup. The templates are located in \emailTemplates\folder within Websphere profiles. Separate templates can be set up for each web site so that the email can appear consistent with the site. See Email process & template setup.
Input parameters:
| Field ID | Description | Type | Length | Constraints |
| Email address | String | Mandatory | ||
| SiteCode | Website code currently being used to recover password (TMSWWW/SITECODE). | String | 3 | Mandatory |
Response:
| Field ID | Description | Type | Occurrence |
| responseMsg | Response message | String | |
| messageSet | Message set | messageSetDataType | 1 |
