The Picking and Dispatch stage of the order process is reached after the order has been physically picked using either picking slips, picking summary lists or invoices as the picking document, in a non radio frequency controlled warehouse.
The confirmation process changes the quantity of a Title in stock on the system from being allocated to an order to being no longer available. Location quantities will be reduced accordingly. Backorders are created for out of stock Titles and discrepancies are recorded where the physical stock quantities do not match those reflected on the computer.
In preparation for dispatching, details such as the method of delivery, number of packages, weight of packages and delivery run or manifest details are also recorded. The system will default and calculate dispatch information where parameters have been established on Masterfiles and Control Files.
There are a number of ways in which an order that goes through the picking slip stage can be confirmed. The menu options are:
- Pick Confirm – stock discrepancies need to be recorded and the dispatch stage happens after the picking confirmation.
- Pick Confirm by Batch – multiple orders belonging to a warehouse or pick slip run are to be confirmed without quantity changes and invoices are printed separately in a batch.
- Pick/Pack Confirm by Container – goods have been picked and packed for dispatch and only then is the system updated with details.
- Pick/Pack Confirm by summary – To enable rapid scan and dispatch of pre-defined carton quantities within a single warehouse picking run.
- Scan Pack by Warehouse Run – This function links a number of scanned cartons to a warehouse run. Can be run in full screen mode (initially with a view to using a wedge scanner) or true RF (small screen).
If Picking Slips are not used the invoice quantities that have been picked need to be confirmed using one of the following menu options:
- Invoice Dispatch
- Invoice Dispatch: Auto by Date
- Invoice Dispatch: By Carton
- Invoice Dispatch by Run
At this picking slip confirmation stage a Picking Slip or Invoice can be rejected rather than confirmed. This is a function within some of the pick confirmation programs.
Checks for total delivery quantity for stock items and if zero – makes the Advice flag “Y” so that the Document merge and order update program can process for invoicing even though the Immediate doc=’N’.
Does not generate backorders as it will be done in the Update order, stock & receivables program to ensure that the order does call the Document merge and order update program or is sent to the background processor to move to complete status
Generates a backorder early when an order is picking confirmed:-and updates the outstanding order file records when status changed to A for picking method P orders.
The update order, stock and receivables program will not write an outstanding order file record for pick method P and advice N. An advice will not require pick confirm so Update Order, stock and receivable program will still update the Outstanding Orders file.
Where barcode labels are used on cartons in the dispatch process, the carton label can be scanned to ensure all cartons for one order are dispatched together. When all the cartons for an order are accounted for, the final step in dispatching can take place which is to confirm the invoice and carton numbers and maintain carrier details if required.
Carton number generation is based on Number File WH-CNTNR as per Auto repack processing.
TMSWH/PCK-RPCK lists the program name and determines if auto repack is allowed, if a dispatch label is to be generated, it lists the repack container prefix and the repack container code for each program. It also lists the cubing container prefix (if cubing in use a prefix is required on generated carton IDs) that WHO110B uses for system generated containers.
- Only container prefix is applicable to cubing (WHO110).
Tote picking is applicable for cubed orders where multiple small orders can be batch picked into a tote container.
A Customer Receipt Confirmation process is available to record the receipt of goods dispatched from a third party warehouse.