PI opt in

Personal information opt in program allows the entities (customer, creditor or contact) to cancel the request for personal information (PI) removal from IP1 system. This option can be taken anytime before the EOM update process. 

  1. In the menu, expand Other Options Cross Applications Support > Personal Information Management.
    1. For a customer  request, expand  menu Customer and double-click Customer PI Opt In. XAW320 Customer PI – Opt In panel appears. 
    2. For contact request, expand  menu Contact and double-click Contact PI Opt In. XAW321 Contact PI – Opt  In panel appears.
    3. For creditor request, expand  menu Creditor and double-click Creditor PI Opt In. XAW323A Creditor PI – Opt In panel appears.
View the fields on the panel
Field Description
Customer/Contact/Creditor Enter the customer, contact or the creditor code for the entity you wish to cancel the PI removal request for. 
PI status

This is a display only field. It allows tracking of each stage of the process. The following statuses are available.

Status Description
This status indicates that at some stage the request to opt out was reversed using the Opt in menu option.
P The request to opt out is pending for approval. Pending configuration is defined in ********/PI-PEND
W

Awaiting update by the EOM process.

  • On initial request, if pending is not setup then the request will go to W.
  • On approval from pending the request will go to W.
  • if update failed, the request can go to W or re-pend if setup in ********/PI-PEND.
R On rejection from pending review, the status will change to 'R'.
C After update is completed (personal information removed) the status will  be 'C'.
Due date This is a display only field in Opt in process. Its the date when the PI removal update was to be carried out. 
Reason A reason to cancel the PI removal request can be entered, if required. The tracking history will display the reason.
  1. Enter the above information, as required.
  2. Click OK to confirm. This will create the opt out record with the above details.