This program sends all overdue balances for all customers through a pending check. Customers that do not pass this check for pending reason, ‘AO’ = Overdue balance exceeds minimum percentage are written to the Pending Exception Work List.
This work list is then used to determine which customer accounts will pend when the next order against the account is placed. This gives the opportunity to flag accounts as exceptions from pending if required or follow up with a customer prior to their orders pending.
- In the menu, expand Base Modules > Distribution > Order Processing & Billing > Pending > Set Pending Exceptns for O/Due and double-click Pending Overdue Customers Extract.
- Click OK to extract the work list.
