Iptor IP1 Knowledge Portal

The following reports are available in Claims Control module.

Report	Overview
ARR046 Claims letter print Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claims Reports > Claims Reports	This program prints claims letters. Letters will be printed only for unprinted claim letters.
CLR005 Claim detail list Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claims Reports	This program prints detailed listing of customer claims by claim status. Details to be displayed may be selected based on the status sub-status of a claim
CLR010 Aged claim summary:customer Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claims Reports> Claims Reports	Summary listing of aged claims by customer number sequence, displaying the claim category, customer claim total, aged claim amounts as well a future claims total and a report total.
CLR015 Aged claim summary Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claims Reports> Claims Reports	Summary listing of aged claims by reason, displaying the claim reason, sub status per reason if applicable and sub total, reason total, aged claim amounts as well as future claims total and a report total.
CLR020 Returns aging report Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claims Reports> Other Reports	This report prints for a selected period and selected Item Level One, the Aged totals, Total Credits, Charge only credits, and Stock returns with a Grand Total.
CLR040 Claim cover sheet Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claims Reports	Cover sheets to accompany claim documentation can be printed for easy identification. These can be used for internal purposes where a State/Branch or Department Manager is required to approve a customer’s claim.
CLR070 Claims activity by reason Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claims Reports> Claim Reports	This report lists claim status details by claim reason, starting from a selected period.
CLR091 Returns authorisation print Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claims Reports> Returns Authorization	This program produces return authorizations for approved claims for which returns authorizations have not yet been registered.
CLR095 Returns authorisation re-print Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claims Reports> Returns Authorization.	This program enables reprinting multiple return authorizations. Returns authorizations are documents, which are generated once a customer claim is approved. The returns authorization is then sent to the customer, who completes it and returns it with the goods.
CLR100 Sales vs returns by discount class Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claims Reports> Other Reports	This report shows sales and returns by a particular discount class.
CLR105 Orders within x months Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claims Reports> Other Reports	This report shows customers that have re-ordered titles after a return has been processed. The selection criteria are by period and the number of months lapsed, meaning the check can be done after a specified period of time has lapsed since the return was processed
CLR200 Credit note report Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claims Reports> Other Reports	This report is designed to show which customer clams have been credited which ones are still outstanding.
DSR120 Returns loading report Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claim Reports > Other Reports	This report serves as an instruction to the warehouse to load the returned goods into stock and to update the stock levels in the specified warehouse locations.
DSR543 Returns assessment report Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claim Reports > Other Reports	Analysis report on returns based on the reason codes provided.
DSR544 Aged returns not assessed Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claim Reports > Other Reports	Aged Returns Not Assessed Report reports on all aged non-assessed CRA’s and are sorted by document date/item/warehouse
DSR813 Monthly claims by reason code Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claim Reports > Claim Reports	This report shows claims month by month basis sorted by reason code.
DSR816 Claim return by reason code Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claim Reports > Claim Reports	Prints claim returns by reason code. The report prints the each item with quantity, reason code, value and percentage of claims. A grand total is produced by claim header reason and number of credit notes generated is shown. Type of return can be one of the following. Condition of Returned stock – Damaged, Good Condition. Transaction return reason (credit action) – Incorrectly supplied, normal return. Warehouse action (via warehouse location) – Pulp, Hold, Putaway. Only status ‘C’ claims will be selected
DSR817 Return stock quality report Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claim Reports > Other Reports	Prints returned stock quality details.
DSR818 Monthly claim report by rep code Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claim Reports > Other Reports	This report prints monthly claims by sales representative code.
DSR832 Monthly returns action analysis Base Modules > Distribution > Debtors & Claims > Claims > Claim Reports > Other Reports	This report produces a monthly file of items where units received in returns for the month was greater than zero. Output can be to an Excel or Printer file and if Excel is selected a pathname must be given.
DSR833 Monthly inventory sales/returns Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claim Reports > Other Reports	A monthly file of items is produced with output to an Excel or Printer file. If Excel is selected then pathname is mandatory. This process is subject to User Access Restrictions.
DSR839A Daily returns receipt Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claim Reports > Other Reports	Daily Returns Receipt report prints daily returns receipts by user, number of Returns Authorizations, number of units, number of lines, mint quantity and damaged quantity
DSR841A Returns analysis by location Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claim Reports > Other Reports	This Returns report prints the returned products that have not been put away for a number of days with the number of days being specified when the report is run.
DSR976 – Claims reason by user Menu – Base Modules > Distribution > Debtors & Claims > Claims > Claim Reports > Claim Reports	Prints the credits by Credit Reason for a specified user and period.