Loan/Consignment orders can be tracked in the system allowing for sales representatives to call on customers with loan/consignment stock and either later charge the customer or have the goods returned to the Wholesaler. These orders can at any stage be assessed, giving the number of orders that were sent out on a trial offer, and to see those orders that became a sale, are still on loan/consignment, or have been returned by the customer.
Loan/Consignment orders are treated by the system as Stock Transfers from the main warehouse into an External type Consignment Warehouse. This External type Consignment warehouse is not mandatory but if used allows the tracking of the initial Loan/Consignment down to the Customer Reference number.
All Loan/Consignment orders are dispatched at zero charge. This minimizes credits being raised, and reflects the true dollar value of sales at any given time.
The charge to the Customer (Invoice) can retain the original reference number if so desired. The Customer details, such as usual discount, special prices are captured on the line details.
Unsold stock can be returned to the Wholesaler by producing a Returns Authorization print and when the goods are physically received, a one step Loan/Consignment Return transaction is processed.
Credit notes can be processed through the normal Claims/Credit Module for goods charged/invoiced to the Customer.
Reports are available by Stock Balance for a selected warehouse and Sales Representative or by Cut-off Date. A Statement, by customer, can be produced showing all Loan/Consignment transactions.
Consignment orders
Consignment orders are selected if goods are sent to a customer on a consignment basis.
When a consignment order is entered, transactions are created from the stock warehouse to the consignment warehouse, thus allocating the ordered products to the nominated consignment warehouse. For consignment order entry via picking slip, a picking slip is produced before the production of the delivery docket takes place. Using Direct to Invoice, a delivery docket is produced which can be included with the shipment.
When notification has been received from the customer as to the quantity of ISBNs sold, an entry is made via the Loan/Consignment Sale in the Loans/Consignments menu, recording these transaction details and for Direct to Invoice, producing an invoice. Customer and consignment stock files are immediately updated. An invoice is generated to the customer, charging for the ISBNs that have been sold so far. The total quantity that is allocated to the consignment warehouse is reduced accordingly.
Loan stock orders
Loan stock orders are selected if items are sent to the customer on loan stock basis which caters for conferences, sales representative’s car stock, showroom stock, etc. When a loan stock order is entered, transactions are created from stock warehouse to the loan stock warehouse thus allocating the ordered items to the nominated loan stock warehouse. A delivery docket is produced which is included with the shipment.
When notification has been received from the customer as to the quality of item sold, an entry is made via the loan/consignment sale in the consignment/loans menu, recording these transaction details. Customer and loan stock files are immediately updated. An invoice is generated to the customer, charging for the items that have been sold for. The total quantity that is allocated to the loan stock warehouse is reduced accordingly.
For the loan stock order via picking slip, a picking slip is produced before the production of the delivery docket takes place. Picking entry allows for orders to be corrected for delivery docket printing if variances exist between the file and actual stock values. Loan orders may be suspended and stored on the system and can be reactivated via the Maintain Suspended Order function.
